Key Information Summary

Most patients in Scotland now have an Emergency Care Summary. This contains basic information about your health (for example, your medication) that may help NHS staff if you need urgent medical care when your GP surgery is closed, or if you go to an accident and emergency (A&E) department.

  • · Your Emergency Care Summary is copied from your GP’s computer system and stored electronically.
  • · The Key Information Summary will contain all the information on the Emergency Care Summary and information you want NHS staff looking after you to know. For example information about:
  • · your medical condition and treatment
  • · your carer – their name and phone number
  • · any wishes you may have about your treatment
  • · where you would prefer to be cared for
  • · any wishes about how you would like to be cared for.

Who can look at my Key Information Summary?

  • · Your Key Information Summary will be held at your GP practice. It will only be sent to other health professionals involved in your care if you agree to this.
  • · If you need urgent medical care NHS staff looking after you will be able to look at your Key Information Summary. For example, doctors, nurses, paramedics, staff in out of hours centres, and in hospitals (including accident and emergency (A&E) departments and Emergency Admissions). When you call NHS 24, the nurse advisors will be able to look at your Key Information Summary.
  • · In the future, ambulance staff may also be able to look at your Key Information Summary.

How do I know that the information in my Key Information Summary is secure?

  • · The NHS will store your Key Information Summary electronically using the highest standards of security.
  • · Only staff involved with your care will be able to look at your Key Information Summary.

Who is the Key Information Summary for?

You could benefit from a Key Information Summary if you:

  • · have a long term condition, especially if you take a lot of medicines and see different specialists
  • · need a carer or family member to help you at home
  • · are likely to need care at the weekend or out of hours
  • · may find it difficult to speak for yourself in an emergency because you are unwell, or because you have a communication or memory problem, a mental health issue or learning disability.

How can I find out more?

For more information about the Key Information Summary, visit the NHS 24 website:


If you are keen to have a Key Information Summary, please fill out the form below, giving your consent.